Placer County Water Agency
The Placer County Water Agency is recruiting for a Deputy Director of Customer Services. This is an at-will management position. The individual appointed to this key leadership position will lead and coordinate the activities of the Agency’s Customer Services division, including customer service, billing, cash and collections. Additional areas of responsibility and oversight for the incumbent include overseeing the operation and data integrity of the HTE systems related to cash, billing and customer records; collecting and analyzing data and preparing reports, revenue estimates and recommendations on water usage, demand, system operations and efficiency, rates, schedules and work volume; project management for a variety of billing, rate and collections projects; and providing complex assistance to the Director of Customer Services.
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